How DFAT streamlined end-to-end recruitment
The Department of Foreign Affairs and Trade used Acendre Recruit to automate recruitment requests, candidate assessment, onboarding and reporting workflows.
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Challenge
DFAT needed to reduce manual work across recruitment requests, candidate assessment and onboarding. Paper-based and manual approval processes were creating delays and limiting visibility across recruitment activity.
Approach
- Acendre Recruit was reconfigured to bring assessment and onboarding activity into automated workflows triggered by electronic form completion.
- Electronic forms were connected to customised operational and strategic reporting.
- Additional touchpoints were automated, including data form completion from requisition details and automated stakeholder emails.
- Updated workflows and user training supported bulk recruitment needs.
Outcome
DFAT reduced manual data entry and duplication by consolidating recruitment activity in one place. Self-service capability helped business areas engage with recruitment processes through a more automated and standardised approach, supporting a reported 40% increase in jobs advertised.
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Acendre Recruit supports regulated and complex recruitment environments with configurable workflows, reporting, candidate management and audit-ready process controls.